Answers to the most popular questions from our riders
Click the sentences below to get answers to the most commonly asked questions.
Do we need reservations?
Yes we do not take walk-ups to the boat ramp you will need to email or call and make a reservation. It is always best to make reservations in advance.
I cant find the address to your boat ramp where is it.
After emailing us or calling us and making a reservation you will be emailed a confirmation with directions, we do not put it on the web-site because some people just show up and normally we cant take them because we are booked.
Where is your boat ramp located in the Everglades?
We are in the south portion of Palm beach county in parkland near the Loxahatchee preserve approximately 45 minutes depending on traffic from down town west palm beach near Boca raton.
Do you provide transportation or tranfers from the hotel to your boat ramp?
No we do not, but we can refer you to a transportation company that does, note it is always cheaper to rent a car for the day based on customer comments. If your a corporate group doing a corporate event we can set up transportation needs.
What Times do your Airboat tours depart daily?
Normally 9:00 and 11:00 am or 1:00 and 3:00 pm this may vary in the summer time.
How many passengers can you fit on one boat?
Normally 6 to 9 depending on the passenger sizes or its a mixed group with kids.
Are young children and seniors allowed to go on the Everglades airboat rides?
Yes we have had passenger ages ranging from 1 year to 92 years old, note it is up to the parents to decide this, they know their children better than we do.
What will we see on the trip?
The Florida Everglades has many species of plants, bird life and is one of the largest wetlands in the world which is home to the American Alligator. We normally see birds, alligators and the occasional deer but all of the species are wild and we do our best to find them for you every trip but there are no guarantees on wildlife.
What happens if it rains or there is bad weather in the Everglades?
We monitor weather daily we will not go out in a storm or lightning and jeopardize the safety of Captain and passengers. This will be a decision made by the Captain as to Cancel the trip due to bad weather. Note upon booking your Captain will advise you on weather conditions and what to be prepared for. Winter time it is 10 to 15 degrees cooler on the boat while it is moving.
What do you wear on the boat?
Normally in the spring and summer shorts t-shirts flip flops or sneakers. Winter time in south Florida is normally mild however it is 15 degrees cooler on the boat while it is moving so it is a good Idea to bring a windbreaker or jacket in the winter time.
Will I get motion sickness on the boat?
No the boat ride is smooth and it glides across the top of land and water.
What should we bring on the trip?
We provide a cooler with bottled water and ice. You may bring snacks and beverages on board if you would like. Cameras, Sunscreen and video cameras are a good idea as well as a good pair of polarized sunglasses.
Are there lots of bugs and mosquitos?
Normally this is not an issue, we are on the water moving but if you would like you may bring some repellent.
Do you have a cancellation policy?
Yes, you must cancel your trip 48 hours in advance prior to your everglades tour by phone or email or forfeit your 50% deposit. Deposits are non-refundable with the exception of inclement weather decided by our staff or your Captain. The airboat ride may be rescheduled within the same calendar week.
West Palm beach Airboat rides offers a unique look into the Florida Everglades with private airboat rides in the NorthEast portion of the Florida Everglades launching from the Loxahatchee Preserve. Home office by appointment only (This is NOT the boat ramp's address): 13798 55th Place North, West Palm Beach, FL 33401